Introduction
The Home Improvement Company, operated by Caruso Consulting Co Ltd ("we", "us", "our"), is committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website at homeimprovementcompany.net and our associated country stores.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please discontinue use of our services.
Data We Collect
Information You Provide Directly
We may collect personal information that you voluntarily provide when contacting us, including your name, email address, phone number, and the content of your message. We do not operate online web forms for lead capture on this website — contact is made via the email and phone details listed.
Information Collected Automatically
When you visit our website, certain information is collected automatically by our servers and third-party analytics tools, including your IP address, browser type and version, operating system, referring URLs, pages visited, time and date of visit, and time spent on pages.
Cookies and Tracking Technologies
What Are Cookies
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and to provide information to the website owners.
How We Use Cookies
We use cookies for the following purposes: essential website functionality (these cannot be disabled), analytics to understand how visitors use our site, and advertising measurement to assess the effectiveness of our marketing campaigns.
Google Analytics
We use Google Analytics to collect anonymised information about how visitors use our website. Google Analytics uses cookies to collect this data. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. We have enabled IP anonymisation to reduce the identifiability of this data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.
Meta (Facebook) Pixel
We may use the Meta Pixel on our website and country stores to measure the effectiveness of our advertising campaigns on Facebook and Instagram. The Meta Pixel collects data about your activity on our site and may share this with Meta Platforms Inc. You can learn more and opt out of Meta's use of your data for advertising at facebook.com/about/ads.
How We Use Your Information
We use the personal information we collect to: respond to enquiries you send us; improve our website and user experience; monitor and analyse usage patterns and trends; deliver and measure the effectiveness of advertising campaigns; comply with legal obligations; and protect the security and integrity of our website.
Sharing Your Information
We do not sell your personal data to third parties. We may share your information with: service providers who assist us in operating our website and conducting our business (such as hosting providers and analytics platforms); advertising platforms such as Google and Meta for the purposes of targeted advertising and campaign measurement; and law enforcement or regulatory authorities where required by law.
Data Retention
We retain personal data only for as long as is necessary for the purposes set out in this policy, unless a longer retention period is required by law. Analytics data is retained in accordance with Google Analytics' standard retention policies.
Your Rights
Depending on your location, you may have the following rights regarding your personal data: the right to access the personal data we hold about you; the right to request correction of inaccurate data; the right to request deletion of your data; the right to object to or restrict processing of your data; and the right to data portability. To exercise any of these rights, please contact us at [email protected].
Third-Party Links
Our website contains links to third-party websites, including our country stores. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies separately.
Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at:
The Home Improvement Company (Caruso Consulting Co Ltd)
Suite 57, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi, 76000, Thailand
Email: [email protected]
Phone: +66 098 391 3877